|Good communications during order process goods arrived at stated time overall good service.
| Yes, thank you, received Monday 11th as advised by you, well packaged appears OK . have not put into use yet as its for my brother. hoping it fits his fire. thanks. roger
...ROGER JAMES STARMORE
|Competitive pricing, free and timely delivery.Fuss free.
|I will certainly be using Mytub again, delivery could have maybe been a little quicker. Kept well informed on order progress.
|I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
------------- ------------------------- -----------------
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
|Considerable delay in delivery due to discontinued status of goods ordered.
Good feedback on order status
Quick response to VAT removal request
Would use service again
...Ray Le Goubin
|Very efficient service. I requested some parts which sales assistant ordered from manufacturer and sent to me free of charge! They could have easily charged me at least for P&P but chose no to which is extremely rare in this capitalist, profit driven economy! Very happy! thank you very much and all the best with business! Would definitely recommend!
|It arrived when expected albeit a few days later than originally stated. WE were kept informed via e-mail regarding the delay and have no complaints. We await a plumber so. as yet, cannot say whether we are completely satisified. Hopefully it will fit as it is a replacement for a bidet which has been discontinued.
...Roger Kenyon Barnes
|Thank you I got my order now final , you do not know how my happiness
after I went to get it today and I will not try to order any thing more from
you again . You have very bad service ,
|Very pleased with the service thanks