A delay with supply - but kept fully informed of issue - good price for item - will use again ...Donald Fisher
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Great service. Arrived on time. No hussle. ...Basel Abbas
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excellent service
...SANGSTER ELECTRICAL
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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you ...Neil
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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Excellent Communications and delivery, first class web site and great customer service support.
many Thanks
...Brian Wesson
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All at Mytub - thanks for your excellent communications during the order progress. I have now installed the sink. ...Steven Broad
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Very easy to order from the website. Stock was confirmed by email within 5 minutes. Goods arrived 2 days later, as promised.
Would use again, and would recommend to others. ...Anthony Johnson
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first class thanks. And thank you Christine for your help. ...David Swinson - Meccon Ltd
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My order was dealt with in a very efficient manner, and when I did need to speak to a member of staff, they were helpful and offered good advice. My order was delivered on time and well packed. I would use Mytub again. Thanks for your good service. ...Stephen Cleeve
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