No issues really. Found the ordering process fairly straight forward. Slight confusion in regards to the stock availabilitylead times but it all ended well. Customer service very helpful.
...Aidan Murphy CT Electric
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub.
...Arnie Burrows
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web site easy to use and product arrived when they said it would. I know it is not always easy but to known a rough idea of the time of delievery would just great not more hanging around. Otherwise cant fault it
...Garry Matthews
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Thanks for sorting my order. Advertising the parts at a price you couldnt deliver at caused a delay on our job. And sadly a lot of the parts were damaged, which wasnt your fault, but compounded our delays issues on getting this job finished.
...Clive Prew
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Very good service- the shipping cost went up because of the end supplier. The gentleman at Mytub was so apologetic and was more upset than me about the increase! He is an asset to your business. The shipping was also very good and arrived as forecast.
...Michael Ascherl
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Excellent service. Quick and efficient. Thank you.
...David Allen
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Item not in stock so I was disappointed with the delivery time but, otherwise, service and communication was good.
...Mr I S Cameron
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Excellent service and prompt delivery
...TSC Ltd
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Good service and goods as described.
...Chris Beckett
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Excellent service. Found an item I had given up on getting from elsewhere. FANTASTIC
...Wignall
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£
£27.24 
