|My Tub were very helpful during the ordering process with good and regular updating of information until the goods became available.
|A difficult to source part was supplied, albeit with some delay, and regular updates kept me informed of progress with factors beyond their control. Excellent service when other merchants declined to help. Thank you.
...Roger Elliot - Dunsop Farm
|Needed two deliveries to complete the order, but other than that this was a good service.
|Thank you for ensuring that I got the parts before Christmas due to the parts being out of stock.
However I would not have ordered from you if your website had told me that you were out of stock when I placed the order!!! I had to pay the shipping to get the parts on time.
Customer support was great!
Miss-leading customers at point of order first class!!
Oppertunaty of a repeat order from me...........nil!!! Priceless!!!!
|delivered as promised in good condition thanks
|Excellent customer service! Thank you for your help and I would highly recommend MyTub.
|My tubs service was a1 very quick and and simple the product was great did the job just as you would like
|Yes thank you I received my order,everything was fine,the only problem was there were no screws sent with the spacer. I have made do with screws I had in the house, just as well I had them. I am sorry this is not the best of feedbacks,but it is the only thing I can add.
I have just spoken to the manufacture & they inform me the screws should be in the back of the fire & so are not supplied with the spacer.
...David M Russell
|On time, on budget and to specification, what more can I say. Perfect
|I was very pleased that you managed to source a limited product, when you did not have stock.
...Mr Brian Humphreys