|Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
|Good price, good service & quick delivery - what more do you want!
|Very efficient service! Delivery was made day after order was placed - Brilliant!
|While offering best value for this product, which is why I purchased, BUT delivery time of eight working days from order is simply too long for a business user. I will have to consider this delivery delay if ordering again.
...Richard Page - R C Page. Machinery
|order was fine...exactly what was expected.
|Very good service and a good price. I would deal with My Tub again.
|Your service is excellent. I have not yet had the heat pole installed, but it looks good.
|Excellent service & first class communication. Item delivered in the specified time . A big thankyou!!
|Excellent communication so i could keep my customer upto date
|Quick replies to queries, timely delivery. Many thanks - would use your company again.