Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us. ...Peter Morris
|
Excellent service, order delivered on promised date.
Well done. ...Mr. Brian Helyar
|
Good morning Sophie, thank you for the delivery information, order received before 9am this morning.
Excellent service, price and delivery my complements on such an efficient organisation.
...Michael Arnison
|
I have no problem, and have done so, in recommending mytub to friends and colleagues. The item arrived as advised, I fitted it, we now have heating. ...Gordon Scott
|
Great service, fully communicative during delayed out of stock order, which is very important. great product. ...Duncan
|
Towel rails received - very well packaged!
Staff helpful - only problem was delay in receiving goods - marked as in stock on website but turned out to be only supplied on order which delayed things by a couple of months..
Other than that, all good. ...Joan Muir
|
Product and price excellent, however the delivery was slower than expected but this maybe due to christmas postal services. ...Steve Harris
|
friendly service people
good products
...edward newell
|
i dont have a problem with my tub service is excellent and the minor problem I did have not of my tubs making but that of the delivery company was put to rights by my tub thank you very much. ...David Paterson
|
Although the tray could not be delivered on time but the response was quick and satisfactory, I will recommend this company. ...SHADAB ASLAM - LBV LTD
|