Goods received OK, thanks. Slightly surprised that they were loose in an open-top box. E-mail updates received from you kept me informed, but would be more useful if your notes were in reverse chronological order - with the more recent comments at the top of the e-mail rather than at the bottom.
PFN.
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Dear Paul
Thanks for your input we are looking into the notes order on the emails.
As we use our own distribution system for deliveries there is no need for excessive packing as the items come from the shelf to the van then to your door, all treaded with great care.
Regards
Steve Marshall
...Paul Newton
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Impressed that I got regular updates by email to inform me of reason for delay and given apologies. Item arrived as described, good price. ...Dr Claire Ferris
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I had a complaint about the original delivery but this was dealt with efficiently. I particularly liked the way you kept me informed by email on progress and delivery dates. The best service department communication I have ever had. ...Fred Gray
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Exactly as ordered ...Richard J Dejewski
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Excellent service from start to finish! Communication all the way through!Would certainly use again if needed ! ...Debbie Parr
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Excellent customer care and service from your front office staff.
...John Douglas
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Thanks for all your help and information from start to finnish super fast service and no problems thank you once again. Colin ...colin clubb
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Excellent customer services. Very fast response to e-mails.
I shall use you again and recommend to others. ...Brenda Bell
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spent over 4 hours on tinternet trying to find an obsolete boiler part and "MY TUB" came up with the goods at a reasonable price and kept me informed throughout regarding the order process
many thanks - ian ...ian inglis
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prompt delivery, good service with regular updates. 5 star ...joseph offia
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