Pretty slow delivery
...Peter Lythgoe
|
Hi,
Christine in your sales department was very helpful and helped me track down some parts for a boiler i was struggling to find elsewhere. She sourced the parts you did not have on your website which was very helpful indeed.
I have never used you before and would be happy to again. My only complaint is that on your website you have a big selection of parts which is great but for someone like me who is not that sure of what they are buying from a description as a DIYer its very important to have pictures to reassure that what you are looking at is what you want. I found one of the parts i wanted on your website but quickly looked else where because there was no picture. It was because i got the part numbers i needed and with Christines help i then was confident to buy the parts.
...Sam Plumbe
|
Service was great but collection was not made by My Tub resulting in our delivery not being next day but the day after which affected progress on site, main problem it took my call to ascertain that delivery would be delayed, no-one called me ........
...Andy Earl - Rg Group
|
Good service with genuine part delivered on time and within a couple of days.
...Stephen Caddy
|
Order received within stated time, very pleased with the delivery.
...Strongbond Construction - Strongbond Construction
|
Ive had really great customer service from My Tub - helped me track down the right toilet seat, even checking with the manufacturer and delivery etc all worked well. Thank you
...Vivienne Forsyth
|
Excellent customer care and service from your front office staff.
...John Douglas
|
First class service but very surprised to receive the item in its normal factory box with no packaging to protect it
...John kingston - J Kingston electrical engineers
|
Dear Mytub, your service was superb. Your comms excellent throughout. The item received in double quick time which was most appreciated. Thank you.
...Paul Kernan
|
Possibly the best or one of the best online retail experiences I have ever had, polite and proffessional from start to finish keeping you fully upto speed on the transactionallogistical process.
10 out of 10
Alexander Simpson
...Alexander Simpson
|
£
£7.39 
