Unfortunately, despite adding a note for the item to be left with a neighbour at the time of my order, and having received conformation of my note from MyTub, the item was still taken back to the depot from whence it came. To rub salt into the wound, Deborah, from MyTub, called me on the morning of delivery to ask what should be done with the item if no one was available to receive it. I wasnt able to take the call at the time and by the time I did return her call, the delivery had already been returned!
...Aquarius Plumbing Services
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Ordering was good but the delivery took 20 days due to carrier probs and poor packaging resulting in damage. All sorted out and communication was good.
Thanks, ...Stuart Whitfield
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Great service - my order was received on the next day after ordering! ...Malcolm Pitts
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Received exactly that which was ordered, pity about the long delivery.
...Tom Murray
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Excellent service and delivery. Would definitely use again. ...Amy wakem
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Order took longer than I would have liked, but kept informed by customer services. Would use again as keenly priced ...MARTIN SEYMOUR
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Excellent value and helpful friendly staff, but i was told i had to pick up from Camden as it was fragile. I then had to wait a long time for it to be delivered to the pick up point, but then , a change of mind and it was delivered direct to my door, so, it was a good service.
Many thanks Rob ...rob loewenthal
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Thank you for sorting it out, got there in the end. ...Michael Palmer
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A Fast Delivery ...Reece Bevan - Plumb Factory
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Firstly, my item was very good value. Secondly, MyTubs customer service was excellent - they kept in constant correspondence, letting me know about my order, its progress and keeping me updated about delivery.
Overall, a great customer experience, I would not hesitate to recommend MyTub and the team to anyone.
Thank you. ...Kyle Richards
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