Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted!
...John Weddell
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Items listed should state if they are in stock or not.
Also any additional charge for faster delivery.
...John Burrell
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Was very impressed by your efficient service and for all help in trying to track Dimplex spare part. Thank you to all staff involved. Elizabeth Burden
...Elizabeth Burden
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Hi
The service was good and I was able to pick up the goods as arranged. I thought it was good to be given the chance of picking up myself, and not having to pay the delivery charge. Parts were as expected - which isn't always the case with online purchases! Also the order was available quicker than expected
Nice to do business with you.
...Malcolm Kippax
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Very efficient ordering system. Arrived within a couple of days.
In my original call the person on the end of the phone helped to locate which branch held the part I needed (you only had one) so I could add this to the comments on the order. I don't have her name but she was very helpful.
For security reasons,I don't usually like ordering on-line so would have preferred to order by phone.
...Pauline Bentley
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The order was fulfilled and delivered quickly. We are kept updated throughout the process. Very happy.
...Enigma Interactive Ltd
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Always quick, always helpful and pricing is good too.Definitely recommended.
...Pico Catering Projects ltd
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Once again Fantastic service on a hard to find item.
Thank you very much!
...Tom Hawthorne
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Good customer service, package arrived on time nice and quick with good communication Product as described thank you
...J Ryan
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Order placed for Aqua Lisa bath filler and delivered in 5 working days. Very efficient and based on my experience extremely reliable would not hesitate to use them again. Good website easy to navigate to find what you want. Most competitively priced looked at several suppliers best I found.
...Nigel Acres
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£
£19931.22 
