Very pleased with your helpful service and the delivered products ...Geoff Williamson
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Thank you
Kept fully informed of the product availability and options avaialble.
Delivery made in promised timescale ...Mr J P Lightfoot
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Excellent service, good communication, quickly located a part that everyone else said was obsolete. ...Piers Goodman
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Fast service, delivered in 3 days well within the 7 to 10 day estimate but I have to say when I read that I was put off and nearly went to another company. Product exactly as ordered. ...Carol Mackenzie
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I ordered a replacement part for my fire. It arrived in just over 24hrs - great service. I will use My Tub again. ...Angela Robertson
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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FIVE STAR CUSTOMER SERVICE PROVIDED ...phil pritchard
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Hi
Ordered received on day promised. Item as ordered and now in situ.
Good service.
Many thanks ...Wendy Smith
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Very happy with my purchase. Quick & easy search for products, simple ordering process, great value for money & prompt delivery - A Great all- round Service, Many thanks. ...Fran Livingstone
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Good customer service and helpful contact - when it became clear you couldnt supply the original panels I wanted and to be honest, I thought they might have been discontinued you offered me options and quickly processed the new order and partial refund. You were also courteous while I was asking what turned out to be a foolish question! : Your supplier rang me promptly to arrange delivery, which was in the timeframe specified. Thanks! ...Elaine Lawrence
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