Despite ordering a part immediately prior to a Bank holiday weekend not usually a good idea it arrived in double quick time and I was kept informed by E mail at each stage of the process. Couldnt ask for more. Well done ...Paul Nash
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Correct part arrived on the day promised, so I am very happy with the service and would use it again if necessary. ...Roger Mills
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very helpful and excellent service ...Andrew Halpin
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Unbelievably fast delivery and great product, thank you. ...phil benn
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Valve arrived quickly. extremely good price in fact FIRST CLASS SERVICE ...Cedric Beeby
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Thank you I received my order in double quick time a very professional service and Im sure I will be using you again.. ...tony cadwallader
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Part of my order was sent out wrong but mytub rectified the mistake immediately. I was very impressed. ...Timothy Hayton
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Prompt service, product as described and at a very reasonable price.
Will use service again when necessary. ...Asha Ravi
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Excellent service, helpful with good communication. ...Aled Phillips
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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