The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
|
Good service.
...Julie Hampton
|
Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you
...Neil
|
Good price and very good service quick delivery
...Steven parvin
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An easy transaction and first class communication. My Tub had a difficult to find part and delivered with no problems.
...S Ray
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Looks good, arrived when you said. Thanks
...Terry
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The order arrived satisfactorily, thank you. However the length of time between order despatch arrival was very long and I am unlikely to use MyTub again for that reason.
...Dianna Karani
|
Great quality product and fast delivery. Thank you
...Della List
|
Very good. Aqua Lisa no longer available. MyTub 4 days and received.
...BH East - Devon Props
|
Excellent service as always. Even when things are not straightforward communication was good and the the system worked very well. Well done MyTub!
...Robert McNamara
|
£
£19931.22 
