i ve used your service to obtain Radiant boiler part. im basically happy to get the proper part. I will probably use your service again because i cant really find any other suplier. you ruin your service by sending a tiny sensor by fedex instead of sending it by post in a padded envelope. i ended up paying nearly double amount for delivery than for the price of the item.13-item,22-delivery i dont even want to mention that the Fedex price for this delivery is 16 so probably your pacaging is 6. i recon that a padded envelope and postage wouldnt be much more than 6. also i hardly believe that your company doesnt use post at all. i wouldnt feel so bad if the delivery was fast for this money but it took a week.i know that im not an important customer i migyht by 1-2 small part a year so yo
|Good service with genuine parts all available on your website and if there is a problem you quickly sort it out. Thank you
...Presbytery Guest House
|Excellent service, very quick delivery and very competitive prices. Recommended.
|Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time.
|The part was sent very quickly and was well packaged. Unfortunately no fault of my tub, I ordered the wrong part by accident. Lets hope they take it back.
...Comfort Heating Services
|I would like to thank everyone Ive dealt with at MyTub. The response time between sending a question and receiving an answer is incredible and you have all been so helpful especially with the special order item.
|Goods received as ordered delivery is a bit slow.
|All fine really, apart from a pretty slow delivery service. 6 days to deliver within the UK is I bit excessive, as Ive had things shipped from Napal in less time.
|Seat arrived correctly and on the date said at the order. So all happy.
|All products arrived on time - Good service
...John Hawson - City of London School