|Excellent service - many thanks
...Ian Gruar Ltd
|Parts & spares excellent range. Delivery options need to be tightned up. Had to chase part which had been delivered to depot but not delivered to me. A new order had to be made. For the customer advise them how it will be delivered, post ,local depot, direct from supplier and estemated day of delivery. This I think would be a way to improve your service.
|Many thanks for processing my order which I have received.
It would have been more convenient for me if you had used HM Post for delivery.
|Excellent customer service. Very friendly and helpful staff who kept me fully informed and the item was avalialble for collection as promised.
Competitive price as well so a very good buying experience.
|Thank you for a quick and efficient service. It was especially pleasing to be able to source what must be a rarely ordered, obscure, component. It was also good to do so without the punitive pricing available elsewhere.
...Richard William Holborow
|Thank you for your VERY prompt excellent service for product needed asap
All arrived as stated
...Douglas Robbie - Dunlaw House Hotel
|Thank you for keeping me informed of the progress with my order and keeping me updated on the delays to shipping and on the revised delivery date.
|Faulty item replaced within days. Much appreciated.
|goods arrived on time. Good service
|Very nice and sturdy unit with nice deep sink now fitted, but ... rather difficult to fit as:
a holes for plug and tap were not flat, so lots of silicone required to make neat and watertight
b only a hole on one side of the sink to secure to wall - could do with one on both sides to hold it stable
c no levelling adjusters provided on cabinet, and made unnecessarily complicated to level by having 5 fixed feet on it.
I would not buy this if I was getting someone else to fit, as they would not be able to fit it very well in the time they had allocated to the job.
Also think twice before buying a ready-assembled vanity unit if the pipework means you need to cut away the back at all - it is quite awkward to get at once assembled, whereas the parts of a self-assembly one can easily be cut o