Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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Good service, kept me update with shipment delivery information.
...Beverley Spear - Hobart Manufacturing UK
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Very good company keeping me updated although delivery took longer than expected I have now received my order.
...Mrs Marian Simmonds
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Everything went to plan. Thank you
...Nick winter
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Goods supplied as ordered, communications excellent, delivery timely.
...Robert Bell
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got the parts picked up thanks for your prompt service
...graham warcup
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Very helpful staff (christine). Fast efficient service - item available for me to collect few hours after placing order.
Thank you
...Gareth Stuttard
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This was a really excellent service. Parts were delivered for collection very quickly and the phone support was polite, efficient and helpful.
...Peter Branney
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Hi
I have checked with my shipping address with ARAMEX, it is not showing that they have received the shipment until now.
Thank You
Ezzat
...Ezzat Abdullah Alsalimi
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Perfect service. Well packed and arrived promptly. Thanks
...Chris Sinden
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£
£19931.22 
