Great service from placing the online order through to delivery of the item ordered. ...Michael Gullis
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Quality goods exactly as described and prompt efficient service. ...J J PENNINGTON
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The right advice the right product delivered on time. ...Mr Thomas W Kay
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really impressed at the speed of delivery. A great service and a fantastic price, the whole process was faultless. Mytub will be top of my list for bathroom and plumbing needs ...William Jack
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Thank you the items the orderd was on back order but i was informed at all times and the order was delivered as stated thank you ...Keith Midgley Fasset
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The brushes arrived next morning. Exceptionally quick service. Well done. ...G A SMITH
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Item as described, thank you. I needed an item from an obsolete gas fire - tried 3 suppliers before I was able to find one in stock. Staff very helpful on the phone and confirmed stock whilst on the phone. Thank you. ...David Rodgers
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Thank you
Kept fully informed of the product availability and options avaialble.
Delivery made in promised timescale ...Mr J P Lightfoot
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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I recently had a domestic emergency with a broken diverter valve in our en-suite Aqualisa shower. Having done an internet trawl, MyTub seemed to be the only supplier with one in stock, when even Aqualisa the manufacturer had none. Your sales team gave me great advice over the phone and I ordered what I believe was the last one left across the whole supply chain! I paid the extra for next day delivery and hey presto, it arrived as promised yesterday. It was exactly what was required and my plumber fitted it this morning. Job done ....... what else can I say!!! Thank you .... outstanding service ....... Happy Christmas !!! ...Richard Lewis
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