|I was looking for a specific item. I had a useful email exchange to ensure that the appropriate item was found. It has since been shipped and received. I was kept abreast of each stage of the process.
Great service !
|arrived on time
just what was wanted
...mr andrew r dartnell
|Excellent Service. Goods delivered on Time and was updated continuously.
...Geoffrey B Houghton
|Good products and prices with very polite and helpful staff.
...George W Simpson
|Handled by order very well, even though had to sourced elsewhere
|Excellent service - very quick delivery, & parts just right. Thanks very much!
|Thank you very much for quick response and fast delivery.
Your customer service is excellent. Christine was really helpful and I apppreciate very much for her updating order progress on time.
|HI.. Thanks , we received the part. A bit disappointed that the part took longer that the original estimated time because my customer had 2 options -
One supplier was cheaper but estimated a longer delivery period by a few days and your product was dearer but estimated a quicker delivery. So he chose the dearer but quicker delivery option which ended up taking longer than the other cheaper supplier had advised.
I appreciate that your delivery time is an estimate, but shame it couldnt have been a bit more realistic.
...JOHNSTON COMBINATION BOILERS
|The boiler flue adaptor is exactly what is required to fix the flue problem as soon as the plumber gets round to it.
|Thank you for ensuring that I got the parts before Christmas due to the parts being out of stock.
However I would not have ordered from you if your website had told me that you were out of stock when I placed the order!!! I had to pay the shipping to get the parts on time.
Customer support was great!
Miss-leading customers at point of order first class!!
Oppertunaty of a repeat order from me...........nil!!! Priceless!!!!