Very prompt and efficient.Fire now operational again. Part no. on the paperwork would have been useful for future reference. Thank you.
A.Chamberlain 17122015
...Alan Chamberlain
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Excellent service. Item arrived on day requested and early in the day so didnt require hours of waiting and a wasted day.
Would definitely use again. ...Les Green
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Mytub communications were excellent. I have found in the past a good company is one that when there is a problem with goods or service they deal with it ASAP rather than making numerous excuses. I did have a problem with the order, which was no fault of Mytub, my emails were answered very quickly and politely. The problem I had was resolved and I was kept up to date all the way until I received my goods. Well done Mytub. ...Martyn Pavier
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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First time of ordering and very pleased with the service. Order arrived on time and well packaged.
...KEVIN TURLEY - LUCOZADE RIBENA SUNTORY
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Will never use you again i need those parts
To complete a job rhis week ended up with them Friday afternoon at 17.00
...Richard Oakes
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Delivery very slow and expensive. No additional cost for post at placing of order.Will not use you again. ...Douglas McPhee
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first class thanks. And thank you Christine for your help. ...David Swinson - Meccon Ltd
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Product item we were looking for at a price 2nd to non found else where, updates and service both great. ...Carillion LGS Dave Evans
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Service was first class. E mails confirmed status of the order, & that is exactly what happened. Would use again & recommend ...Mrs Cheryl Smith
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