No problems. Good service ...Denis J A Mac Daid
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I placed my order for a basin and brackets on Thursday, 30 Nov 2011. Correspondence from Christine kept me informed of the estimated delivery date and on Friday 02 Dec 2011 Christine gave me the confirmed delivery date of Monday 05 Dec 2011.
The basin and brackets were not delivered on the confirmed delivery date of Monday, 05 Dec 2011. When I emailed to let My Tub know, Jeannette responded promptly and professionally. The basin was damaged and another one put on order to be delivered to me on Wednesday 07 Dec 2011.
This was delivered this afternoon which completes my order and I am satisfied with how everything was handled.
If I need any other bathroom or kitchen supplies in the future, I would not hesitate to purchase them from My Tub again.
Thank you.
Debbie Warner ...Debbie Warner
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I had been searching for ages for a thermostat for our boiler, but it seems our boiler is so old that there are no thermostats available that fit our model anymore. Almost about to give up, I contacted mytub. Laurie was super helpful, and found two separate parts we could purchase, and put together to fit our boiler model. The parts arrived last week, and now we finally have a working thermostat on our boiler :-. Laurie was really really helpful-thank you! ...Claire Higgins
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Order received on time and in perfect condition. Timely communication throughout and I would recommend to anyone looking for something similar.
...Kenneth Gilluley
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This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords. ...Kevin D Fuller
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Very good service, even when I forgot to order a basin to go with the vanity unit they got it delivered in a few days. would use them again. ...m dowling
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Very happy with the service thank you. ...Fred Stokes
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Excellent service, item quickly dispatched. Website needs to updated to show quantity in pack is actually 4 rather than 1. ...Paul Gibson
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Good customer service. Good communication, would definitely use again. Thanks ...Angela Brehaut
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Excellent service, went above and beyond the call of duty. Very happy and will definitely use again! ...Alex Huett - TGS Total Groundwork Solutions
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