Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class.
...DARREN BAILEY
|
Item arrived quickly and very pleased and would most certainly order from My Tub again.
...lee richards
|
Very quick delivery, good price. Happy!
...angus fairbairn
|
Excellent communication so i could keep my customer upto date
...dan morgan
|
The service and continued update of delivery was excellent. the price was also competitive I would use the company again and recommend them.
...clive liard
|
From start to finish mytubs customer service has been excellent. I was kept informed every step of the way when my item had been posted up to the point where it had arrived at the pick up point. Thank you for a smooth and fast service.
...James Duckworth
|
I received the item rather late, but it arrived in good condition intact.
...ZUBER MATIN
|
Dear Sir, Free Delivery etc - I think you should indicate on your website what sort of delivery timescale one should expect - when I placed an order with you last night I certainly didnt expect to be told this morning that delivery would be 7 November 2011 ie more than 2 weeks to wait Yours faithfully David Fallon
------------- ------------- ----------------
Dear Mr Fallon
It is very unfortunate that some manufactures do not keep stocks of all there goods and lead times are long, this is something we have put to them on many occasions. Thank fully these are rare occurrences.
Regards
MyTub
...Mr David John Fallon
|
Extremely pleased with the service provide. My sink arrived right on schedule, with great communication throughout. Would definitely use MyTub again.
...Paul Gardner
|
Excellent service, great communication, would definitely use your company again
...michael cooney
|
£
£15.24 
