I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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Order received thankyou. ...Simon Hartshorne
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Excellent price, excellent delivery. I was out but driver hid package and left note re directions. Excellent Service. Will recommend and use again. Thanks for opportunity to congratulate. ...Terence Tatham
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Super. Great communication, speedy delivery and value for money. Cant ask for more.
...Carol Norton
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Service is great, yet to fit the part but it appears to be perfect.
Kind regards
Tony ...A Mason
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Part arrived on time 1st thing monday morning from you ! Awaiting fitting !
Excellent service and competitively priced ! ...ALAN LERRY
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We had an issue with a product we received, but it was quickly taken care of. Thank you for the excellent support! ...Marie Knapp - 17 Machinery LLC
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Amazingly fast service ...Brigid Tapping
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Product ordered was has described and perfect for what I wanted.
Order was dispatched quickly and arrived on the day stated.
Would definitely use this company again. ...Kevin Hambleton
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Product as advertised however for the amount of postage paid i would have expected it to have arrived the next working day not 4 days later ...Groeger
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