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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
... ...John Cooper
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excellent allround service, will use you again and recomend to friends.... ...Alan Madle
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Very satisfied with the service I received thanks again. A wright... ...Anthony Wright
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Ordered 20th September & money taken immediately. Problems with getting product so not delivered for 2 whole weeks. Good price & good updates given but why not charge when product ships... ...G Reynolds
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My order of a gas fire radiant was dealt with promptly. I was also kept informed about the progress of the order.... ...Gordon Fullerton
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You guys are fantastic, accurate and super fast service, highly recommended.Kudos, keep it up.... ...Norady
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Arrived a week later than original delivery estimate, however regular communciation throughout explained reason for delay and updated delivery estimates. Overall an excellent service received.... ...Antony Durrant
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Fantastic service, great comms. Would thoroughly recommend!! Wont hesitate to use again. Thanks! ... ...Paul Ravnbo-West
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Thank you for your prompt and efficient service. You kept me up to date as to when our order was despatched and the delivery date was spot on!
I will most definitely use you again.
Many thanks.... ...Venson Automotive Solutions Ltd
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Having been without a boiler for several days, had the runaround from a well known national gas company and a wife threatening to divorce me and emigrate back to her homeland, your swift supply of a part, which mysterious the aforementioned gas firm couldnt source, was extremely appreciated.
In particular, I would like to commend Christine for her help and the urgency she clearly demonstrated. Without her actions we might still be shivering and by now slightly smelly.
With everything back to normal, the one downside is I get to keep the same mother-in-law!
... ...Barry Driscoll
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more reviews... |
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