Looks good, arrived when you said. Thanks ...Terry
|
Great service. Thanks too Christine. ...Mr. H. Quere
|
Item received Friday as estimated, fitted the same day. Shower now working fine. Thank you for your prompt service. ...Andrew Haigh
|
Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
|
excellent from start to finish
...steve stanton - sdselectrical
|
Kept informed of when deliveries would take place and of any delays. Very good service and would use again. ...Maureen Rooney
|
Item received with thanks.
A very prompt service, many thanks. ...A D Weatherley
|
Fantastic customer service
Item is perfect Really pleased with it
Would certainly recommend company to anyone ...Kate badger
|
Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
|
Very pleased with the service provided. Would definitely use your services again ...Jean Fozard
|