|item arrived,when unpacked found minor defects ,still waiting for replacement.
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Sorry for any inconvenience, a replacement should be with you Monday morning.
|Great service and prices, but would welcome the option of a fast delivery service e.g. Royal Mail Special Delivery, they will get any parcel most places in the UK, including Aberdeen before 12 noon the next day. The lack of this service meant I had to go to someone else for the electrodes I would otherwise have bought from yourselves.
|Good website which is very easy to navigate. Excellent prices which are very easy to pay. My only moan is why it was not possible to tell me that one item was out of stock with the manufacturer until the day delvery was due. Communication with me was good when thi happened - though too late to be practically useful as opposed to "just reassuring". Of course when youre buying over the internet, reassuring is very important when there is a glitch. All in all, a very crieditable effort by real people who do their best - which is not at all bad.
...Mr Mark Shaw
|Very happy with service provided, products delivered on due date with no problems.
Particularly appreciated the email updates on availability and shipping, and will buy from you again in the future.
|It was wonderful to find a good sized corner basin on your website and the ordering and follow up with staff was successful and efficient. The basin arrived on time. I can recommend the MyTub experience!
|Really awful delivery. Took well over a month for item to arrive!
...Watersplash Club LTD
|I was most impressed with the service I received from MyTub. The part for my fire is obsolete but you managed to find it. I phonedand texted on three occasions and the ladies I spoke and received texts from were most helpful.
The only minus is more detail about the delivery service used would be appreciated.
|Easy to use website.
Order recieved on advised timescale.
Very good service.
|To the mytub organization
Thanks very much to mytub for their supply of swan neck type taps which were delivered on the date as I was advised.
The taps were supplied at a very reasonable price.
So a first class service from mytub - well done.
|Fast and efficient - items arrived even sooner than expected! Thanks.