|First class service all the way from ordering to delivery, your on line order tracking service is particularly useful.
...W. K. Scott
|As I informed yourselfs on 190811, the goods were returned to your depotplumbcenterin west drayton on 200811. Can you please credit my account with the refund ASAP. Many thanks for your help and very fast service,its greatly appreciated.
|Excellent professional service,I was always kept in touch-keep it up
...Mr J Hoare
|First Class Service!!!!!!!!!!
|great customer service as always kept informed buy email of when delivery would be made.
will always use my tub again as my first choice next time
...steve fiddes - rexel
|Excellent customer service and very helpful staff. Went above and beyond to help me and I would definitely recommend you.
|Website was easy to use, found the correct part, ordered it. Is was delivered when predicted online and everythings working fine now. Thanks for your help.
|Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
|No problems item as advertised with good delivery times thank you
...John G Staveley
|very good company to deal with, swiftly delivered and the unit was as requested