Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service. ...Miss Aigoro
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Thank you for all your trouble, as I appreciate that I had asked for something a little unusual. Thanks for chasing it up when it did not arrive, and am pleased to say it arrived on Momday as promised. Once again many thanks for your effort and service. Peter Radford. ...William Peter Radford
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Yes, thank you, received Monday 11th as advised by you, well packaged appears OK . have not put into use yet as its for my brother. hoping it fits his fire. thanks. roger ...ROGER JAMES STARMORE
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Great Customer Service - Delivery within reasonable time. ...Maher Nuwwareh Nebo Medical Ltd.
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I was very pleased with the ordering process, the emails updating the progress of my order, and the aftersales email checking that all was safely received.
Most impressed!!! ...mike Clark
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Good web site, easy to navigate. Good products and Good prices, cheapest for the product I purchased! ...Graham Wheeler
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Item not in stock so I was disappointed with the delivery time but, otherwise, service and communication was good. ...Mr I S Cameron
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Very helpful service. Kept me updated with the order progress and the order arrived before the estimated time! Excellent. ...John Graham
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Service and delivery time was excellent. Unfortunately the basin arrived without Fittings SR1015XX 120MM BOLTS FOR MASONRY WALL PAIR. ...Marina Slade
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thank you for a speedy delivery.we will continue to use yourselves. ...claire knight
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