|Absolutely fantastic service.
|First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
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Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
|Communication was first class.
Reaction to problems was superb.
Products took a little while to come but some of them were a bit obscure.
Overall a five star experience and I would gladly use again.
|All Good!!! Many Thanks, Michele
...Sote ltd TA Pentolina Restaurant
|Thanks for spending the time to find the components and the communications on progress.
PS Although it would be best of you show on the website if you have stock of items or need to source them...
|Goods received on the date specified. A competitive price compared with other merchants. Well done. Excellent service.
|I was extremely pleased with your service. I collected my order and it was waiting for me as arranged. Thank you very much.
|Thanks...Great service !
...KCA COOKE HEATING ENGINEERS
|Got the product I wanted at the best price I could find. Slight mix up on delivery date and pedestal came later but sorted out OK and very good customer service. Would give 4 out of 5 given mix up but 5 out of 5 if it were not for that. Would definitly reccommend and go back if I need anything in future.
...Mr P Mooney
|Excellent service. Product was exactly as specified and at a good price. Delivered very quickly. We are very pleased - thanks.