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Displaying: 1 - 1 Fermod ranges - page: 1 |
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Displaying: 1 - 1 Fermod ranges - page: 1 |
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i recently made an order with you it was ment to cost nothing foe postage and then i recived a phone call from a courier sercice called streamline and it ended up costing me an extra fifteen pound postage what is that all about . not impresed .
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Hello Mr Adamson
I am sorry but you should have been informed of the charge just after your order came through so you could have made an informed desicion. We only deliver free to the main land and this charge would have been unavoideable. Sorry again for the way this took place I am investigating who this came about.
Regards
Steve Marshall...
...keithadamson
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1 was very pleased with the service I received.
Unfortunately the products I ordered arrived broken and I emailed your office for advice. I received a reply almost straight away and a repeat order was sent to Canterbury for me to pick up.
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...Elaine Roseveare
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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service....
...Miss Aigoro
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Thank you for a great service, when its still so rare to get it! You kept us updated from start to finish with the order and it arrived whe you said it would. We will defintely use you again. ...
...BDP
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Good service. On time and as required...
...John Chester
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goods received okay, I shall order from you again.
Merry Christmas
Mr Wells....
...Kenneth Wells
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My above order duly received and correct, with many thanks. Will no doubt be ordering online again sometime. Dave T.....
...David Tourle
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VERY GOOD SERVICE, THANK YOU...
...REV. B. POWELL
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very happy with product that arrived on time...
...Foxhaven Design Ltd
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Excellent service & fast delivery.Thank you....
...ADI JOITA
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