|Thank you for keeping me informed of the progress with my order and keeping me updated on the delays to shipping and on the revised delivery date.
|Order received and as required.
...Gilbert Clayton - IDL Engineering Limited
|Very please with the service and the prompt supply of the goods ordered. Communication and customer care very good.
|Product as advertised however for the amount of postage paid i would have expected it to have arrived the next working day not 4 days later
|Helpful advisors, good quick service, and help with refund when I ordered incorrectly. Very pleased with service and the price as well.
|Brilliant service, ordered Sunday, delivered Tuesday!
|Hello Jeannette we have collected the door now and have it home for the workmen coming tommorrow. Two very relieved and happy customers here! I cant thank you enough for the level of service you provided from the moment the order was placed - we put ourselves under a lot of pressure by placing the order so late and in such difficult weather conditions and we count ourselves very fortunate indeed that we had someone like you on the other end dealing with our order. You could teach a lot of big high street businesses a thing or two about customer service and I look forward to placing more business with MyTub in the future. Have a very merry Xmas. John & Gail.
|great service . thanks very much . trev .
...tm building services
|Thanks for your help with this
The lid on the loo seat broke but I could not find the correct replacement for ages
Then when I got the right product number I was unsure how to get the old one off
Then I could not source a replacement
I found your add on line
Found the right part
Spoke to someone helpful who explained how to remove the old seat and lid which I did while he was on the phone giving instructions
Bought the part, it arrived quickly and is fitted
| Your 7-10 day delivery was way out,almost had to cancel. Then the
incorrect item was delivered, after a bit of research i found this was down
to City Plumbing who eventually supplied the cistern. Your people very
helpful and most of all kept me informed as to what was happening. Good
communication counts for a lot,no problems with buying from My Tub in the