Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time. ...Raymond TOPIN
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A big Thank you, for the excellent service your staff have provided.
The continuous progress updates regarding the purchase of my Eden Valour stove have been appreciated, along with prompt delivery.
Once again thank you.
Best wishes
...Tracey Edwards-hope.
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Excellent service! ...Marini Maurizio
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Goods now confirmed received at our forwarders, as scheduled. Many thanks for updates received. Best regards Josie ...Josie Hobson - NSG Exports Ltd
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To the folks at Mytub. Thanks for a perfect job. Right parts,arrived as promised and the best price. ...Thomas Decombo
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Excellent and prompt service. My Tub kept me informed at all times on my order and delivery, five days from order to home delivery. Great company. ...George Mothersole - Brookson 5680
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Very pleased with your helpful service and the delivered products ...Geoff Williamson
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Delighted with the service. Thank you ...Shirley Kirk
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Service very good and the website easy to use. Parts in stock this time so received quickly. Unfortunately waterless urinal spares are expensive but thats not the fault of the supplier. Manufacturers need to lower the price to make waterless economical. ...Mrs Hayley Lane - Best Western Pinewood On Wilmslow Hotel
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Hello,
Your shipping has been OK to day not yesterday as announced. All is OK, Ive checked the contents, the three items are as expected.
Thanks you very much.
...Paul Philippe NUTTIN
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