Out of stock on one item but called to keep me updated about the delay
...Alan Stenhouse
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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Transaction as it should be. Good price, communication and delivered on time. Would recommend and use again. Many thanks.
...Angela Robertson
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No problems. Quick and efficient service.
...Lesley Richards
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The item arrived next day - great service
...Trevor Owen
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Good service, clear communications & delivered on time.
...Stephen Roberts
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Fast deliver of the right parts Thanks
...The Pigsty
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first class service thank you
...Brighton Hove
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Replacement kit is fine. Damaged kit returned to courier. Thanks.
...Mike Ware
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From start to finish mytubs customer service has been excellent. I was kept informed every step of the way when my item had been posted up to the point where it had arrived at the pick up point. Thank you for a smooth and fast service.
...James Duckworth
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£
£445.39 
