Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o ...Geoffrey LLoyd Evans
|
First class service ...Brian Thomas Carter
|
excellent service once we actually got to speak to a customer service agent. ...Peter Jones - Peter Jones Electrical Installations
|
Following damage on the first delivery the replacement arrived very well packed but still with two bent pins at the end of the bulb!!! This obviously did not happen in transit. It seems that a consignment delivered to you must have been damaged. I advise checking before delivery. I have managed to sort out a bulb so that it is usable and it seems OK.
Regards Phil Barden ...P J Barden
|
Excellent service and price we will defiantly be using you again ...TAP Mechanical LTD
|
Very Quick Delivery and happy with what I orderd
Very Helpfull ...London Salvage Services Ltd
|
Order received in time given. Good service. Thanks. ...Allendale Estates
|
Good service and communication - would recommend. ...Gordon Dougan
|
order came on date informed this was a very quick delivery will use this supplier again. ...BRIAN SHIELDS
|
service was excellent. The girls on the phone were helpful and kept us informed by email when there was a delay. Goods arrived on the given date. will use you again. many thanks ...Hollycroft Heating
|