Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you
...Mrs Catherine Dobson
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Christine
I picked up my parts today, thank all the team for there help
...Trevor Weavers
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Very fast delivery. Top Ware. Top ware. Gradly again.
...Manfred Ploesch
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I am very pleased with your service, you responed quickly to my request to deliver the item asap and it was which helped me out a great deal. Thanks again
...Paula Cameron
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All good
...David Vale
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Very good and efficient service. Notified in advance of delivery time and item was delivered to schedule.
I left details of a safe place for delivery but the driver was not informed of this but I was in so it was OK
...Michael Uttley
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I ordered a boiler part fro my very old boiler and tried numerous places to get it, but had no joy, half expected as part is technically obsolete. So full marks to My tub, they managed to source and delivery part perfectly. Also kept me up to date with email messages when delays in orderdelivery, so very good service.
So many thanks for delivering where others failed and for great service.
...MR STEVE TOMLIN
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Great service - no complaints. Website site easy to use, delivery was quick & the items I ordered are the cheapest I could find. Would definately recommend and would also use again in the future.
...Lyn Fosbrook
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Dear Jeanette,
Thank you very much in turn for your help and promt correspondence - excellent customer service! (Please show this to your line manager)
Best wishes,
...Haydn Stanley
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Staff very helpful. Part was delivered to a local depot for collection within a few days to save on the delivery cost. Would definatly use MyTub again
...George Johnson
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£
£445.39 
