|Fast, efficient service, and good communication. Communication is important. Thank you.
|Excellent product, 100% happy THANK YOU
...paul john jacob
|order delivered on time, good shopping
...Mr D Ashill
|The service is very good. Items are always delivered on time. Also when I text for any information I am always updated as soon as possible.
|My Tub immediately resolved my problem and supplied the correct item very promptly.
|The delivery of the product was severely delayed, but through no fault of your own. I must praise your customer service for keeping me updated throughout the delay with regular e-mails. Thank you. On receipt, the product was fine and is now installed.
...R J Marsh
|Excellent service, part arrived on Thursday before 8.30 a.m. thank you
|Our order was very slow to arrive, it took over three weeks. Although I was regularly updated on the progress of the order it was far to slow to arrive.
...Hoylake Parade Community Centre
|fantastic great service well informed
|Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.