|Excellent service. Product was exactly as specified and at a good price. Delivered very quickly. We are very pleased - thanks.
|the service was fine.
|Product was as described and communication was good but delivery took nearly 2 weeks from placing order. A little disappointing.
|Brilliant service. Fully informed of order status - fantastic. Service. Thanks
|Excellent service. Thank you. Very speedy delivery.
|Excellent product Sales support and Delivery!!
|A very good service and price
...Theodoulos Andreas Theodoulou
|Thank you for ensuring that I got the parts before Christmas due to the parts being out of stock.
However I would not have ordered from you if your website had told me that you were out of stock when I placed the order!!! I had to pay the shipping to get the parts on time.
Customer support was great!
Miss-leading customers at point of order first class!!
Oppertunaty of a repeat order from me...........nil!!! Priceless!!!!
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
|Goods delivered as described.
Would use my tub again.