I dealt with Steven many times. I was very pleased with the way he handled my orders in professional and prompt manner. Keep up the good work. You can count Ford Electric Supply as a satisfied international customer.
Sincerely
Allen Nault
Montreal, Canada ...Allen Nault PO 12229 - Ford Electric Supply
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Considerable delay in delivery due to discontinued status of goods ordered.
Good feedback on order status
Quick response to VAT removal request
Would use service again ...Ray Le Goubin
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Good service, my order arrived on time. Following a query regarding a replacement item the staff member I spoke to was very helpful. ...M E Theeman
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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The order turned out to be more complicated than I thought, but MyTub stuck with it until I had the items I needed. Their communication was excellent throughout, and I am very impressed with the level of service. I will definately use MyTub again. ...Robert Walton
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Great service, item was a good price and delivered quickly.
Also very good communication. ...Pcb technical solutions
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The sink arrived and was well packaged in a wood crate. We have not unpacked it yet. We will be inspecting this week.
Thank you for sending. You were great to work with.
jim
...Jim Petaja - Avish Lane Const.
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Order received in time given. Good service. Thanks. ...Allendale Estates
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excellent service
...SANGSTER ELECTRICAL
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Service has been very good, and there was someone on the end of the phone for advice about the items I wanted to buy. One small item missing from the delivered order arrived the next day with no fuss. Website was straightforward with information about items so could check everything was exactly what I wanted and Mytub very responsive to emails sent from their www asking for delivery information. ...Chris Flack
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