|Happy with the service. Received the order today in first class condition.
|Very competitive on price and excellent customer service , and I got a manufacturers genuine spare so quality should not be compromised.
Delivery was a day later than promised maybe its the Christmas rush, so be careful if your requirements are time-critical no point saving on cost of parts if delay costs far exceed materials savings.
|Items arrived to time and as described
...P J Plumbing
|Excellent Service Many Thanks Paul
|We had an issue with a faulty part, i contacted MyTub and the replacement parts were with us the next day, Excellent service no quibles
...Martin Gillard Vigo Limited
|Many thanks Jeannette Christine and Debbie for all your help. Hope you all have a great Christmas
|I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
|All good, thanks.
|Delivery a day earlier than estimated but cost was ridiculous as it was a special order. I will not do that again.
...charles coulson - Charles Coulson
|Thank you I got my order now final , you do not know how my happiness
after I went to get it today and I will not try to order any thing more from
you again . You have very bad service ,