Rachel was excellent in proactively tracking down the part we required before any other company could get it to us. She was a pleasure to deal with and demonstrated excellent customer service, a skill that is unfortunately so hard to find these days. Thanks Rachel. ...Beth Alcorn
|
Great feedback and prompt delivery. ...Allan BC Duffus
|
Excellent service, well packaged and as described. Great communications throughout. Will definitely use mytub again and recommend to others.
Many thanks ...Robert Dunderdale
|
Firstly, my item was very good value. Secondly, MyTubs customer service was excellent - they kept in constant correspondence, letting me know about my order, its progress and keeping me updated about delivery.
Overall, a great customer experience, I would not hesitate to recommend MyTub and the team to anyone.
Thank you. ...Kyle Richards
|
Overall good service. Quit expensive delivery charge for a small item. ...Jeremy Shearmur
|
service and delivery were impeccable.definitely use them again 1010
...allan davenport
|
VERY GOOD SERVICE, THANK YOU ...REV. B. POWELL
|
Very efficient service and speedy delivery. On the ball with email responses and item arrived just when you said it would. Well done! ...Raymond Sowden
|
Order took a couple of weeks to get, but it arrived on the original estimated delivery date as promised. Considering that these parts are no longer manufactured this was incredible, communication was excellent.
So I have no complaints and would certainly use more often ...A R Kerry
|
We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way. ...Barry Elder
|