Very good service, kept updated re: order, goods fit perfectly! Thank you.
...Caroline Steel
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Great service and wonderful communications. Fast and free delivery.
...David Jackson-Hulme
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Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80.
...Martin Nickless
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Very good service. My only suggestion would be to give some idea of delivery time - even just morning or afternoon would be a help.
...David Martin
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Everything fine, thank you. Found what i wanted relatively easily on your website. Good price. Speedy communication. Delivery info given quickly and actual delivery prompt and efficient. No grounds for any form of complaint !
BC
...Barry Carter
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Great service. Product competitively priced and delivered bang on time.
...Ian Hunter
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Product purchased was Showerlux Showerclean. Arrived as ordered. Communications were good. Was advised of a delay in delivery from original given date but was then was delivered on original date after all. Slight confusion but no complaints. Would use again !
...Roy Andrew Hassell
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thanks. your response was prompt and helpful especially in the face of so many changes to the order and availability.
Vinay.
...Vinay Thadani
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My Tub were very helpful in identifying and sourcing the part that I needed for our shower. I sent them photos, which they forwarded to the manufacturer and quickly came back to me to let me know what part was required. The part was sent through and arrived on the specified date. It has since been fitted and works a treat. Thank you My Tub and Laurie who did the investigation work.
...Janet
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£
£445.39 
