Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us. ...Peter Morris
|
Fast effective service - got what I wanted - job done!! ...Dharmesh Kesur - Heart of Kent Hospice
|
All OK thank you. ...Philip Gasson
|
Thank you very much for an pleasant easy transaction, i was kept informed of the process all the time. would use again and recommend ...The Old Bungalow Guest house
|
Thanks for bath....arrived as advised.
Happy with bath but not with handles as they are much wider than those on the alto 70 width bath.It is not your fault and having spoken to Ideal Standard find that they do no provide an alternative which is a pity
I dont suppose you know of a possible alternative
Happy to use you again if needed
Ray Whitehouse ...R B WHITEHOUSE
|
Initial queries answered promptly. Order received next day. Thank you. ...John Hoppitt
|
A competitive price and fast free delivery will certainly buy a from this company again ...MR PETER AUCOTT
|
Super efficient from start to finish, arrived before expected date, top service ...Steven Dorans - Total Property Care
|
Prompt delivery, genuine spare, many thanks ...David Gee
|
Ordered my toilet cistern lid through my tub as they had by good reviews. Even though it took a couple of weeks to arrive due to out of stock their customer service was excellent and my order status was well informed so I know when it will be ordered. I was even able to change my order date! Would recommend to use them. ...Mrs Chapman
|