Swift delivery - as usual - and helpful van driver. All received in good condition and as ordered. ...Ms S E Ellis
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way. ...Barry Elder
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Thank you very much. Outstanding customer service and communication. ...Angelique Jill Faure
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Great service, regular updates nice to keep me informed, will use again if i need parts for anything else. ...Andrew Georgiou
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Very quick delivery once I decided to place the order with the slight risk the parts were incorrect. It turns out they are correct. Pity your supplier contacts were unable to confirm for sure and didnt even bother to reply to you it seems. ...Neil Purves
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Thank you for a very quick delivery...impressive!
I and my posterior are very grateful ...Trevor Utting
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Good service, item took a while but was kept informed. ...Tamar aview Aquatic centre
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The solar S1 arrived as advised thanks. ...P.R. Engineering
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I recently had a domestic emergency with a broken diverter valve in our en-suite Aqualisa shower. Having done an internet trawl, MyTub seemed to be the only supplier with one in stock, when even Aqualisa the manufacturer had none. Your sales team gave me great advice over the phone and I ordered what I believe was the last one left across the whole supply chain! I paid the extra for next day delivery and hey presto, it arrived as promised yesterday. It was exactly what was required and my plumber fitted it this morning. Job done ....... what else can I say!!! Thank you .... outstanding service ....... Happy Christmas !!! ...Richard Lewis
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Excellent service. Great value for money and goods delivered on time. ...Derek March
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