I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
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Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig ....
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First time I have used yourselves but will definately use again much better than some of the suppliers I have used. ...Andrew Melton
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Good shopping eperience and speedy delivery.Will use again.Thanks ...J Irving
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Good customer support. Item delivered as per your instructions. Thank you. ...JENNIFER HARRIS
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Thank you very much for your excelent customer sevice we were kept upto date from the time we ordered our boiler to the day it was delivered.
J cornwell ...OC
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Very helpful service. Many thanks ...Richard Becker
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I could not get the exact part from the Manufacturer anymore, My Tub found it and at a reasonable price. ...David Williams
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Order deliverd correctly and in good time. Delivery driver made exceptional effort to deliver. He walker 3/4 mile to house due to difficulty in turned his vehicle around. ...Alan Chaney
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Very happy. Everything came as ordered, well packaged and very prompt. Prices also very good, we will definately use this company again. Also, website well organised and easy to navigate. 1010 ...Temple Hotel Ltd
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Outstanding service. Really needed the part for the following day and you guys were able to deliver! Excellent customer service from Sophie - checked to make sure the item was on the way and even called to see if i got it! Will recomend my tub and continue to use it too! ...Eddie Mc Goldrick
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