Easy to order on website, however the statement on the website regarding free delivery on orders over £35 is misleading our order was over £50 but as it was not a stock item it cost £15 delivery. Not impressed.
Order arrived within 48 hrs after order, tin damaged but it didnt affect product. ...David Williams
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Good communication and very quick delivery. Will definitely order again. ...Chris Shepherd
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Very good and prompt, using special delivery. ...Robert Millington
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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Excellent Communications and delivery, first class web site and great customer service support.
many Thanks
...Brian Wesson
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Very pleased with overall service. Good practical web site.Helpful with delivery window. ...Peter Grainger
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Excellent service. The item ordered was a specialist item and arrived exactly as stated in the email notification. The price was cheaper other sites and significantly cheaper than local distributor. ...Clyde DMello
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Fantastic service and fast delivery A ...Gillian Jackson - Lidalia Caravan Park
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Found the service from mytub first class,
Thanks very much, will certainly use again : ...Adrian Robinson - A
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Very pleased with your service However i Was led to believe that the Esher Three pack included a towel rail and it tuned out to be a Towel ring . Which we do not want. problem is currently being resolved ...stephen Wheeler
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