|VERY GOOD, EASY USE INSTRUCTIONS,
|No problem with My Tub.
Made a mistake and I ordered wrong WC pan but situation was handled without fuss and can you thank Rachel on your team who sorted it.
|Very, very impressive service for an on-line retailer !...the office kept me informed at all stages of my order and delivery both by e-mail and from the office even spoke to a "real" person who was very helpful !
Would definitely use this company again without any hesitation.
|The brushes arrived next morning. Exceptionally quick service. Well done.
...G A SMITH
|Order received and as required.
...Gilbert Clayton - IDL Engineering Limited
|Excellent sevice, Faulty goods were replaced within 48 hours.
I saved £34 on bath panel price quoted by local builders merchants.
|Great service will use again
|hello MyTub Ltd, thank you very much for my order :- osma 4S 120 x 2 excellent items and service many thanks.
Good communication from the sales team.
|Unfortunately my parcel was delivered to the wrong address in Portslade. The gentleman who signed the delivery note made out it was for him although the address label was clearly for me in Southwick. The delivery driver was contacted via My Hub and was able to collect the parcel and bring it to me the next day. The parcel had been opened and there was no paperwork or fitting instructions in the box. It appears the man in Portslade did not know where he had put them. I do have to stress that when putting addresses into a sat nav the post code should be used as often road names occur in neighbouring towns.