|Part received, good delivery time. Havent fitted yet but looks to be just what I need and at a good price. Thank you and will use you again.
...Andrew Martin Whitton
|Good website which is very easy to navigate. Excellent prices which are very easy to pay. My only moan is why it was not possible to tell me that one item was out of stock with the manufacturer until the day delvery was due. Communication with me was good when thi happened - though too late to be practically useful as opposed to "just reassuring". Of course when youre buying over the internet, reassuring is very important when there is a glitch. All in all, a very crieditable effort by real people who do their best - which is not at all bad.
...Mr Mark Shaw
|Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o
...Geoffrey LLoyd Evans
|Received package on Tuesday 0710 -thank you for all the help and support not actually had control knob installed on fire yet though
|Excellent service and good communications! Managed to get me a sink unit which was no longer readily available, direct from supplier. Delivered ahead of schedule. First class!
|Excellent service, pleasure to deal with. Defeated by manufacturers problems but only after exhausting all avenues.
|Disappointing delivery. After having had the delivery date altered, the date was finally confirmed but it was not delivered. Christine went out of her way to resolve the problem and keep me informed about the progress, which I appreciate. In the end, and with Christines help, I had to go to the carrier and collect the order. Not ideal I would say, and it seems like your carrier let you down. Other than that I was satisfied with the process.
|The extra mile that MyTub went to complete my order was like a breath if fresh air. A swift receipt of my goods then topped off what was a very pleasing buying experience. Well done.
|Order finally got to me. I was kept up to date on the progress but for too long to wait for parts that are advertised at 35 days.
...PTJ renewables ltd
|Many thanks for pionting out the colour choice and your prompt response in correcting it