|Excellent service thank you
|Good communication and service, product arrived when it was supposed to and in good order. Would buy from them again no bother.
|No problem with My Tub.
Made a mistake and I ordered wrong WC pan but situation was handled without fuss and can you thank Rachel on your team who sorted it.
|Very prompt and efficient.Fire now operational again. Part no. on the paperwork would havwe been useful for future reference. Thank you.
|good service all-round
...Andy Scott - Cliftons
|Delivery was received on the stated day.
Both customer service and delivery reflected a professional service, I would certainly use the company again !
|Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
|Great service. Kept me well informed of delivery date. Arrived on time. Cant fault that.
|parts arrived as ordered on the day promised what more is there to say
|THANK YOU , ORDER ARRIVED SAFE AND SOUND.
... mrs e bowers