cant fault service,remarkably good ...Graham Wild
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Radiants arrived promptly and in good order. Now successfully in use. Very pleased. ...Graham Currie
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Excellent service. Was updated by e-mail regularly re delivery. When I contacted My Tub by phone the customer advisor was very helpful.
...john smye
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we ...Southlands Farm Cottages
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My tub had a part which we had difficulties finding anywhere else.
Order process easy and my tub kept us updated on order and delivery progress.
Thank you. ...D.Jacobson
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All worked-out very well, well done, thank you, ...Jean-Luc Laloe
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Items took a bit long to arrive and one arrived damaged BUT the service from the laides in customer service is second to none. Friendly, helpful, so easy to deal with, always happy to help, would def recommend and will def buy from here again. ...Westco Partnership Ltd
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Goods received in good time, thanks. ...Raymond Marshall
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Your service is top notch. Order placed Fri, arrived Monday, with regular updates. SO re-assuring to know that good service still exists out there. Item also great value for money and I liked the free delivery part. Keep up the great work ! Thanks for stocking a very old toilet pan too, never realised I was going to be lucky enough to find this one. ...DE, Buckinghamshire
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Many thanks to Jeanette and Christine for all their help.
I will happily recommend My Tub ...Jan Adams
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