Ordering straightforward and simple. Item arrived when advised. Service was efficient and communication effective. Thank you I will use again. ...David Gough
|
Goods came within a few days. Excellent communication from MyTub about my order. Would use again. ...Baxi Heating
|
Thank you for keeping me informed at all stages of my purchase! The goods were delivered in good condition and quickly! First class service! ...Brian Radbone
|
Price of product great. Price of postage excessive. Something tells me you are using the postage costs to supplement the cost of the product! ...steven owen
|
The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
|
Mytub communications were excellent. I have found in the past a good company is one that when there is a problem with goods or service they deal with it ASAP rather than making numerous excuses. I did have a problem with the order, which was no fault of Mytub, my emails were answered very quickly and politely. The problem I had was resolved and I was kept up to date all the way until I received my goods. Well done Mytub. ...Martyn Pavier
|
Great and prompt service thank you. ...steve Ransome
|
No problems with purchase would use again and would certainly recommend ...james mclean
|
Very good service and delivery. I was kept upto date at all times with progress of order and can recommend My Tub. ...Ian Bennett
|
Brilliant service would use them again.very knowledgeable. ...Richard Mace - The Coppice Primary School
|