Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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Excellent service, great communication and fast delivery l have found mytub really good would recommend, thankyou a happy customer ...Steven Pritchard
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good value for money service ...Michael Jones
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Perfect service, quick delivery of the correct parts and the best price. Excellent. ...James Baron
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I have no complaints at all - the part was delivered on time and there was no problem with the order.
Thanks ...Stephen Perry
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order delivered morning of 29.03.2012 thank you for the excellent service you provided and chasing up the special connection collar required
with regards
rod harrison ...Rodney Harrison
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I originally found someone cheaper but I couldnt get through to the other supplier so I ordered from these guys. However before I ordered I asked them to price match the other supplier but I didnt really receive a price match.
I placed the order on Tuesday and it was supposed to arrive on Friday but it arrived on Monday. But the weather was not ideal so that may be an excuse for the slight delay. ...London Building Maintenance Ltd
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Replacement part delivered in a few days fitted no problems ...David Gadd
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Received as ordered with thanks.
Regards
Peter. ...Peter French
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A difficult to source part was supplied, albeit with some delay, and regular updates kept me informed of progress with factors beyond their control. Excellent service when other merchants declined to help. Thank you. ...Roger Elliot - Dunsop Farm
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